Fixes
- Fixed permissions issues that were specific to users in both systems and changing permissions in one system would cause a login issue in the other system.
- Fixed the issue with missing provider error summary on campaign details page.
Features
- Implemented Telnyx normalized carrier names to ensure carrier exclusions apply to all smaller carriers.
- Outbound callback improvements to help optimize the system.
- Updated logic to ensure short code sending doesn't exceed provider MPS.
- Made welcomer respect client MPS limit.
- Added validation to only allow unique campaign names.
- Please note: you are able to re-use a campaign name if the original campaign has been deleted.
- Added logic to automatically navigate users to the 'Campaigns' page if they switch to a different client.
- Implemented data ingestion improvements on opt-out uploads, manual and CRM contact uploads.
- Recurring campaigns
- Create a recurring campaign
- Plan
- Name the recurring campaign and select your audience/suppression
- Name the recurring campaign and select your audience/suppression
- Build
- Enter your message, include personalization and click tracking
- Select start time of the daily campaigns as well as start and end date.
- To run a campaign indefinitely, select 'No End Date'.
- All contacts automatically go into a 30 day (1 month) cool down period before another message is sent out to that contact.
- The field is read-only and can't be changed at this time.
- Preview
- Preview your message and send out test messages to selected or all test message numbers for the client.
- Draft campaign - while the recurring campaign is in the draft status, you can make as many changes as you need before making it a live campaign.
- Once you're ready to start sending, click 'Save & Execute'. System will start creating daily campaigns based on the start time.
- Plan
- View recurring campaign details and performance metrics
- Campaign details gives you a quick snapshot of the campaign.
- Performance metrics tab displays a roll up of all daily campaigns statistics as well a list of all daily campaigns for the recurring campaign.
- Campaign details gives you a quick snapshot of the campaign.
- View daily campaign details/performance metrics
- From the recurring campaign performance metrics tab, click on the name of any of the daily campaigns. From here, you can view that campaign's details and metrics.
- Pause a recurring campaign
- On the recurring campaigns page, locate the recurring campaign you want to pause. Click the 3 dots menu and select 'Pause'.
- Once paused, any future daily campaigns will not be scheduled. You have the option to resume any paused recurring campaign, which will resume the daily campaign scheduling.
- On the recurring campaigns page, locate the recurring campaign you want to pause. Click the 3 dots menu and select 'Pause'.
- Delete a recurring campaign
- To delete a recurring campaign, you first have to pause it. Once paused, system will give you an option to delete it.
- Please note: once deleted, daily campaigns will not be created.
- To delete a recurring campaign, you first have to pause it. Once paused, system will give you an option to delete it.
- All recurring campaign data will appear on the daily and monthly campaign reports.
- Added 'Recurring Campaign' column to display the parent campaign name for any recurring campaigns.
- Create a recurring campaign